Frequently Asked Questions

Ready-made items are in-stock designs you can buy and ship now. Custom apparel is made to order with your design, colors, and sizes — produced after you approve the details.

Use the Business & Group Orders page to request a quote. Tell us the apparel type, quantity, and deadline, and we'll send pricing — no need to calculate complicated pricing yourself.

PNG, JPG, PDF, or SVG. High-resolution with a transparent background gives the cleanest print. If your file isn't print-ready, we'll explain what's needed before production.

Yes — check 'I Need Design Help' on the design form, or describe your idea in the notes. We'll help bring it to life.

Ready-made items ship in 3–7 business days. Custom and bulk timelines depend on quantity and are confirmed at approval.

Custom-printed items are made to order and non-returnable unless there's a print defect or error on our part. Ready-made items can be returned within 14 days if unworn with tags.

You're charged at checkout through Stripe's secure payment. Custom/bulk orders are finalized after artwork approval.